Privacy Policy

1. Introduction

Face Power Consulting ("Face Power," "we," "us," or "our") respects your privacy and is committed to protecting the personal information of everyone who visits our website, engages with our content, or uses our services — including individual professionals, executives, and organizational partners (collectively, "you"). This Privacy Policy explains what information we collect, how we use it, who we share it with, and the choices available to you.

By using our website or submitting information through our forms, diagnostics, or newsletter, you agree to the practices described in this policy.

2. Information We Collect

Information you provide directly:

• Name, email address, phone number, job title, and organization when you fill out a contact form, book a diagnostic call, or subscribe to our newsletter ("The Face Power Letter")
• Responses submitted through the Executive Presence Audit or other diagnostic tools
• Payment and billing details when you purchase a service, program, or digital product (processed via our payment provider — we do not store full card details ourselves)
• Any information you share during consultations, coaching sessions, or corporate engagements

Information collected automatically:

• IP address, browser type, device type, and operating system
• Pages visited, time spent on the site, and referral source
• Cookies and similar tracking technologies (see Section 4)

Information from third parties:

• If you interact with us via LinkedIn or another social platform, we may receive limited profile information you've made public or chosen to share
• Information passed to us by partner organizations (e.g., HR consultancies, business schools) when referring you for services

3. How We Use Your Information

We use the information we collect to:

• Deliver the services you request, including diagnostics, coaching, workshops, and corporate programs
• Communicate with you about bookings, diagnostic results, and follow-ups
• Send our newsletter and marketing communications, where you've opted in
• Process payments and maintain business records
• Improve our website, content, and service offerings
• Personalize your experience based on the language (English or French) and content you engage with
• Comply with legal obligations and enforce our terms of service

We do not sell your personal information to third parties.

4. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to:

• Remember your language preference (English/French)
• Analyze site traffic and usage patterns
• Support form functionality and diagnostic tools

You can control or disable cookies through your browser settings. Disabling cookies may affect certain features of the site, such as language memory or form completion.

5. How We Share Your Information

We may share your information with:

• Service providers who support our operations, including email delivery platforms, automation tools, form and survey tools such as Google Forms/Sheets, and payment processors
• Corporate or institutional partners, only where you have engaged with us through a partnership channel (e.g., your employer's HR department, your business school) and only to the extent necessary to deliver the relevant program
• Legal or regulatory authorities, where required by law or to protect our rights, safety, or property

We require all third-party service providers to handle your information securely and only for the purposes we've authorized.

6. International Data Transfers

Face Power Consulting is based in Douala, Cameroon, and serves clients across Francophone Africa and internationally. Some of our service providers (e.g., email or cloud tools) may process data outside Cameroon. Where this occurs, we take reasonable steps to ensure your information receives an adequate level of protection consistent with this policy.

7. Data Retention

We retain your personal information only as long as necessary to:

• Provide the services you've requested
• Maintain business, tax, and legal records
• Resolve disputes and enforce agreements

Diagnostic responses and consultation notes are retained for the duration of our engagement with you and for a reasonable period afterward, unless you request earlier deletion (see Section 8).

8. Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information
• Withdraw consent to marketing communications at any time (e.g., via the "unsubscribe" link in our newsletter)
• Object to or restrict certain processing of your information

To exercise any of these rights, contact us at info@facepowerconsulting.com. We will respond within a reasonable timeframe.

If you are located in the European Union or another jurisdiction with specific data protection laws (e.g., GDPR), you may have additional rights under those laws, and can also lodge a complaint with your local data protection authority to the extent of our local laws.

9. Data Security

We implement reasonable technical and organizational measures to protect your information from unauthorized access, loss, misuse, or alteration. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security but utmost security.

10. Children's Privacy

Our services are intended for professionals and organizations. We do not knowingly collect personal information from individuals under the age of 18. If we become aware that we have inadvertently collected such information, we will delete it promptly.

11. Third-Party Links

Our website may contain links to third-party sites (e.g., LinkedIn, TikTok, Instagram, Google Forms, etc). We are not responsible for the privacy practices of these external sites and encourage you to review their respective policies.

12. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The "Last updated" date at the top of this page will indicate the most recent revision. Continued use of our website after changes take effect constitutes acceptance of the updated policy.

13. Contact Us

If you have questions about this Privacy Policy or how we handle your information, please contact us at:

Face Power Consulting
facepowerconsulting@gmail.com
Douala, Cameroon