1. Agreement to Terms
These Terms of Service ("Terms") govern your access to and use of the Face Power Consulting website, facepowerconsulting.com, and your engagement with any services, programs, diagnostics, or digital products we offer (collectively, the "Services"). By accessing our website or purchasing/enrolling in any Service, you agree to be bound by these Terms. If you do not agree, please do not use our Services.
These Terms apply to individual clients, corporate and institutional partners, and any visitor to our website.
2. Description of Services
Face Power Consulting provides executive presence and leadership communication consulting, including but not limited to:
- The Executive Presence Audit (self-assessment and scored diagnostics)
- The FACE Power Experience (Intensive and Executive Transformation programs)
- Corporate Solutions (workshops, 2-Day Intensives, and Quarterly Partnerships)
- The Emerging Leaders Academy (cohort-based programs)
- Digital products, including the FACE Presence Toolkit and related materials
- Newsletter and content offerings ("The Face Power Letter")
- Coaching, training and consulting services
We reserve the right to modify, suspend, or discontinue any Service, in whole or in part, at any time.
3. Eligibility
Our Services are intended for grooming and groomed professionals, executives, entrepreneurs, and organizations. By using our Services, you confirm that you are at least 18 years old and have the legal authority to enter into these Terms — on your own behalf or on behalf of the organization you represent.
However, we can offer trainings and workshops for secondary schools, universities and training institutes for outreach purposes or as requested by the school.
4. Bookings, Payments, and Pricing
- All prices are listed in FCFA (CFA francs) unless otherwise stated, and are subject to change without prior notice, though changes will not affect Services already purchased or booked.
- Full or partial payment (as specified at booking) is required to confirm a diagnostic call, coaching program, corporate engagement, or digital product purchase.
- Corporate and institutional engagements (e.g., Quarterly Partnerships) may be subject to a separate signed agreement or statement of work, which will govern in the event of any conflict with these Terms.
- Payment processing is handled by third-party payment providers. Face Power Consulting is not responsible for errors, delays, or issues caused by third-party payment processors.
5. Cancellations, Rescheduling, and Refunds
- Diagnostic calls and individual sessions: May be rescheduled with at least 24–48 hours' notice. Late cancellations or no-shows may forfeit the session or incur a rescheduling fee.
- Programs and cohort-based offerings (e.g., Emerging Leaders Academy): Once a cohort begins, fees are generally non-refundable, except at our discretion or as required by law. Deferral to a future cohort may be available on request.
- Corporate engagements: Cancellation and rescheduling terms will be set out in the applicable service agreement or statement of work.
- Digital products: Due to the nature of digital delivery, purchases of the FACE Presence Toolkit and similar products are non-refundable once access has been granted, except where required by applicable consumer protection law.
We reserve the right to cancel or reschedule any session or program due to unforeseen circumstances, and will make reasonable efforts to offer an alternative date or a suitable resolution.
See our Refund and Cancellation Policy for full detail.
6. Intellectual Property
- The FACE Framework (Foundation, Articulation, Credibility, Elevation), all related methodologies, diagnostic tools, program materials, templates, videos, and content are the proprietary intellectual property of Face Power Consulting and its founder, Lydie Nkelewe.
- Purchasing a Service or product grants you a limited, non-exclusive, non-transferable license to use the materials for your personal or internal organizational use only.
- You may not copy, reproduce, distribute, resell, sublicense, adapt, or publicly share our proprietary content, frameworks, or materials without our prior written consent.
- Any unauthorized use of our intellectual property may result in termination of access to our Services and legal action.
7. Corporate and Institutional Partnerships
Organizations engaging with Face Power Consulting (HR consultancies, business schools, professional associations, and similar partners) do so under the general terms outlined here, supplemented by any partnership-specific agreement. Where a conflict exists between these Terms and a signed partnership agreement, the signed agreement will govern.
8. User Conduct
When using our website or Services, you agree not to:
- Provide false or misleading information in forms, diagnostics, or bookings
- Use our content or frameworks for any unlawful or unauthorized commercial purpose
- Attempt to interfere with the security or functionality of our website or tools
- Misrepresent your affiliation with Face Power Consulting or imply endorsement without our written consent
9. Testimonials and Case Studies
By providing a testimonial, review, or case study, you grant Face Power Consulting a non-exclusive, royalty-free right to use your name, title, organization (where applicable), and feedback in our marketing materials, website, and content, unless you request otherwise in writing.
10. Disclaimers
- Our Services are designed to support the development of executive presence, communication skills, and leadership capability. We do not guarantee specific outcomes, promotions, career results, or business results, as these depend on factors outside our control.
- Diagnostic tools (e.g., the Executive Presence Audit) provide guidance based on self-reported information and are not a substitute for professional psychological, medical, or legal advice.
- Our website and materials are provided "as is," without warranties of any kind, express or implied.
11. Limitation of Liability
To the fullest extent permitted by applicable law, Face Power Consulting, its founder, employees, and affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our Services or website, including but not limited to loss of income, business opportunities, or professional advancement. Our total liability for any claim arising from these Terms or our Services shall not exceed the amount you paid for the specific Service giving rise to the claim.
12. Indemnification
You agree to indemnify and hold harmless Face Power Consulting and its founder from any claims, damages, losses, or expenses (including legal fees) arising from your violation of these Terms, misuse of our Services, or infringement of our intellectual property.
13. Governing Law and Dispute Resolution
These Terms are governed by the laws of the Republic of Cameroon, without regard to conflict-of-law principles. Any disputes arising from these Terms or our Services shall first be addressed through good-faith negotiation, and if unresolved, submitted to the competent courts of Douala, Cameroon, or another mechanism specified in a corporate agreement (e.g., arbitration), where applicable.
14. Changes to These Terms
We may update these Terms from time to time to reflect changes in our Services, business practices, or legal requirements. The "Last updated" date above will reflect the most recent revision. Continued use of our website or Services after changes take effect constitutes your acceptance of the updated Terms.
15. Contact Us
For questions about these Terms, please contact us at:
Face Power Consulting
facepowerconsulting@gmail.com
Douala, Cameroon